• Department: Medical/Behavioral Health
• Reports to: Clinical Director
• Full-time with benefits including Health, Dental, Vision, Life Insurance, Pension, Vacation, Sick, Holiday, and Personal Time
• Pay Scale: $16.00 - $16.50/hour Compensation based on experience and qualifications
• Union Position

Office Assistant is responsible for scheduling patients, greeting patients/visitors, ensuring information is obtained and entering all relevant data into EHR. Office Assistant will provide optimum attention to the needs and concerns of our patients/visitors at all times. Reports to the Clinical Director.

EDUCATION, EXPERIENCE AND SKILLS REQUIRED

• High School diploma or GED
• Office experience required. Medical and/or dental office experience preferred.
• Computer knowledge and work experience required
• Good organization skills and good communication skills required
• Ability to sit for lengthy periods is required.
• May be exposed to bodily fluids during emergencies, but not as a normal part of the job.
• Computer skills are required
• Friendly, polite and outgoing with patients/visitors
• Good skills at being attentive to the needs of patients/visitors and co-workers.
• Knowledge and experience with Electronic Medical Records is required
• Dependable and Consistent
• Ability to be mobile without any limitations or restrictions
• Must be up-to-date on all immunizations and vaccinations
• Basic Life Support (BLS) certification (or ability to obtain)
• Must have a valid government-issued photo ID

ILLUSTRATIVE EXAMPLES OF WORK

• Obtains necessary information and completed forms to complete an accurate registration process for all patients being seen in the clinic.
• Verifies all information obtained is complete and accurate.
• Enters information into the Practice Management system, to ensure that patients are registered appropriately, and billing can be completed in a correct and timely manner.
• Communicates timely and accurately with all Provider and support staff to help direct patients to their rooms or operatories to be seen.
• Answers phones appropriately, timely and provides necessary information and/or obtains necessary information. Returns calls in an appropriate manner.
• Schedules appointments as needed for patients.
• Flexible when needed when scheduling changes occur.
• Monitors equipment and takes necessary steps to get repairs made when needed.
• Monitors supplies and takes necessary steps to replenish as needed.
• Maintains manuals as needed.
• Communicates necessary information with other staff as needed.
• Performs other duties as assigned consistent with those outlined above.
• Provide education to patients regarding Health Center policies and procedures.
• Front Office Assistant will assist in making sure that all measures are met and will document their part during the registration process
• Front Office Assistant is required to know and understand all State and Government required measures
• Performs other duties as required or assigned.